Transactions Specialist I

Join the team that supports Global Document Services to do the right thing for our customers.

If you are detail-oriented, have great organizational skills and can work in a fast-paced environment, this transactions specialist role is for you.

A Transactions Specialist in the Manual Statements area of GDS, coordinates the processing of high volumes of statements, notices, letters, and checks, as well as special handling jobs.

JPMorgan Chase.

Global Document Services (GDS) prints, inserts and mails over 650 million mail pieces annually.

GDS supports internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services.

GDS produces a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.

Job Responsibilities:


* Operating a manual folding machine


* Boxing and preparing bulk statements (i.e.

500+ pages) for shipping


* Transporting completed trays and/or pallets of work to mailroom


* Filing checks and check images into check trays and transporting them as necessary


* Lifting and transporting work supplies as necessary (trays, pallets, boxes of envelopes, carts of printed statements/letters, etc.)


* Research and correct errors


* Applying Standard Operating Procedures (SOPs)


* Meeting productivity and quality standards as defined by the department


* Prioritizing work and managing time to meet SLA deadlines


* Other related duties as assigned


* Cross-training in other functional areas when needed

Required Qualifications, Capabilities, and Skills:


* Attention to detail and accuracy as well as being adaptable to change


* Strong analytical, communication, and problem solving skills


* Critical thinking and ability to exercise independent judgment


* Enthusiastic and positive approach to customer interactions


* Work both independently and in a team environment


* Ability to stand for long periods of time


* Ability to lift 45 lbs.

Mandatory overtime required as determined by business needs, and assigned weekends and holidays will be required.

Work Schedule: Monday - Friday 12:30 pm - 9pm

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements ...