Associate Director, AI & Advanced Analytics for Patient Support Services

Johnson & Johnson Innovative Medicine is searching for an Associate Director, AI & Advanced Analytics for Patient Support Services to lead the AI transformation roadmap for patient support services across our key Therapeutic Areas (TAs).

The position will be located in our Titusville, NJ location with consideration to be located in Horsham, PA.

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.

Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at https://www.jnj.com/.

The Associate Director, AI & Advanced Analytics for Patient Support Services, will lead our AI driven transformation journey with a primary focus on elevating the patient solutions and experience through the strategic application of AI and advanced analytics for an outstanding, patient-focused fulfillment and adherence experience that delights the patients, improve care, and positions JJIM with a sustained competitive advantage.

To accomplish this, they will need the ability to influence decision making at senior levels while working collaboratively with teams across the JNJ IM organization.
Competencies:


* Hands - on (coding knowledge preferred) experience integrating and analyzing healthcare claims, electronic health records, lab results, specialty pharmacy, SDOH/consumer, and patient hub data for advanced analytics solutions- including for adherence & fulfillment effectiveness, patient journey mappings, and treatment pathways.


* Outstanding interpersonal relationship building and employee coaching skills and demonstrated ability to lead and develop a team.


* Ability to influence all levels of the global organization and engage across a broad range of business partners and functions.


* Track record of hands-on implementation of AI-driven initiatives within pharmaceutical industry, preferably in the patient support area.


* Expertise in predictive analytics and machine learning techniques (e.g.

supervised, unsupervised, deep learning) and their real-world applications


* Intellectual curiosity and passion to learn new things and adaptability to shifting timelines and priorities

Key Responsibilities:


* Be the product owner and single point-of-contact for advanced analytics and AI/ML solutions supporting patient support services


* Lead day-to-day relationships and projects with leadership across PECS (Patient experience & customer solutions), SIA (Strategic Insights & Analytics), brand sales and marketing, Media Excellence, Advanced Analytics, Data Science & Engineering, and IT, among others, to shape and evolve the patient solution roadmap.
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