Technical Writer
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Technical Writer III at JPMorgan Chase within the Corporate Sector, specifically the Engineer's Platform & Integrated Experience team, your role involves being a key member of an agile team, tasked with designing and delivering top-tier technology products in a secure, stable, and scalable manner.
Your responsibilities include implementing vital technology solutions across a range of technical areas within different business functions, all in support of the firm's business objectives.
Job responsibilities
* Create and curate documentation for our Platform and Products, including conceptual overviews, task-based guides, API definitions, and tutorials.
* Work closely with Product and Engineering across various teams to gain deep understanding of the products and services we offer.
* Translate complex technical information into simple, accurate, engaging content that adapts to various audiences.
* Research, create, and maintain documentation templates that adhere to organizational and legal standards.
* Develop content in alternative media forms for maximum usability, with consistent tone of voice across all documentation.
* Push forward new ideas on how to create, deliver, author, and interact with technical content.
* Define standards and processes for creating and publishing external documentation.
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience.
* You love to make hard things easy to understand.
You are curious and eager to learn.
You are experienced and eager to teach.
* You are creative and collaborative.
You are comfortable with a certain level of ambiguity.
You have high confidence and a low ego.
* High level of autonomy and accountability.
Culture-heavy, process-light.
* Superb written communication skills, with strong attention to detail and quality.
* Proven experience as an effective technical writer, able to communicate technical concepts clearly and precisely.
* Ability to quickly learn and understand complex subject matters and to describe them in clear, simple language.
* Experience documenting customer facing APIs
* Experience in writing product documentation, manuals, guides and tutorials for various audiences.
* Proven experience working closely with Design, Product and Engineering to define content structure and creating visuals and diagrams.
Preferred qualifications, capabilities and skills
* Ability to work in a fast-paced, dynamic environment.
* Ability to teach others and share knowledge.
We are looking for team players...
- Rate: Not Specified
- Location: Palo Alto, US-CA
- Type: Permanent
- Industry: Finance
- Recruiter: JPMorgan Chase Bank, N.A.
- Contact: Not Specified
- Email: to view click here
- Reference: 210544493
- Posted: 2024-09-26 08:45:51 -
- View all Jobs from JPMorgan Chase Bank, N.A.
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