Product Support Sales Representative
The Product Support Sales Representative (PSSR) is responsible for the coverage, retention, development, and customer satisfaction of a specific group of customers within an assigned territory (this person will provide coverage North of King County).
This individual should be ambitious and have a passion for delivering innovative product support solutions to Modern's customers.
Annual base salary + monthly commission (The first-year guarantee on commissions to be at least $4,000 per month.) This is an exempt position and is not eligible for overtime pay.
Job Requirements/Skills:
* Be a personable, highly motivated, and ethical problem solver who can adapt to all forces around - customers, suppliers, manufacturers, and co-workers.
* Provide exceptional customer service.
* Ability to take the initiative to accomplish work with little supervision.
* Good verbal and written communication skills.
* Ability to exercise integrity, confidentiality, and discretion.
* Effectively manage relationships both internally and externally.
* Excellent time management and organizational skills.
* Capable of working with all levels of the organization.
* Teamwork: cooperate and support others within the Modern Machinery organization.
Education/Experience:
* High School diploma required.
Bachelor's degree preferred and/or 5+ years of industry experience and/or training, or equivalent combination of education and experience.
* Requires a valid driver's license and the ability to maintain an insurable driving record.
* Proficient in Microsoft Office products (Outlook, Word, and Excel).
Nature and Scope of Job:
* Requires prolonged sitting with periodic lifting, walking, standing, bending, stooping, and stretching.
* Demonstrate Modern Machinery's core values and promote the mission and vision of the company.
* Follow all company policies, processes, procedures.
Exercise safe work practices to contribute to the achievement of the company's safety goals.
* Effectively communicate with and establish relationships with assigned customers.
+ Develop sales forecasts and business plans for each customer.
+ Utilize the company's CRM system to track and maintain customer records.
* Promote growth and increase sales activity for parts and service.
+ Identify new or additional opportunities for aftermarket sales.
+ Sell service programs.
+ Perform and coordinate market and opinion surveys.
* Provide customers with quotes related to product support.
+ Perform machine inspections and evaluations.
* Communicate the progress of repair(s) to customer's equipment in the shop.
* Assist in successfully negotiating and settling customer product support disputes.
* Execute on short and long-term goals through good management and planning.
The duties described above are the general nature and levels of work performed and...
- Rate: Not Specified
- Location: Kent, US-WA
- Type: Permanent
- Industry: Finance
- Recruiter: Modern Machinery
- Contact: Not Specified
- Email: to view click here
- Reference: 230376
- Posted: 2024-09-24 08:16:39 -
- View all Jobs from Modern Machinery
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