Sr Program Manager

Description for Internal Candidates

Plan, execute, and finalize large, complex programs according to scheduled deadlines and within budget while meeting or exceeding projected business benefits.

This includes acquiring resources and coordinating the efforts of team members in order to deliver programs according to plan.

The Senior Program Manager will work with project executives and design leads to define the program's scope/objectives and manage the program through all phases of Americold PMO methodology and project life cycle.

The Senior Program Manager will also oversee other Program Managers on the team, providing quality checks to their workplans while serving as their resource manager.

The Senior Program Manager will travel with the PM's to support key customer-facing and supplier coordination meetings.

What You'll Do:


* Develops and executes program work plans and revises as appropriate to meet changing needs and requirements, while applying PMO methodologies and program standards


* Plans, scripts and executes new business or new facility launches, including the workstreams of People, Systems, and Facility Readiness for large, complex facilities


* Ability to utilize and manage tools like project scheduling, facility ramp-up plan, hiring/training tracker, testing scripts, and key process indicators to track progress of launch stability.


* Manages program review meetings with team members to ensure work progresses as planned and as issues are identified, action plans are put in place to address in an appropriate time frame and escalate as appropriate.


* Communicate progress against the plan to team members, stakeholders, steering committee, and executives.

Develop updates and charts for external customers to review program progress weekly/daily as needed.


* Support facility go-lives, conversions and/or retrofits as needed; ensure operational readiness to minimize downtime, productivity reductions, and accuracy issues.

This includes analytics around staffing, dock door and equipment requirements.

Ability to pull together solid content for each workstream to lead customers and internal operations through readiness checks and other workshops.


* Travel on short notice and possibly for extended periods of times

What Experience and Education You Need :


* Bachelor's Degree in Engineering, Operations, Project Management, or related field


* 10+ years of demonstrated Program Management experience with large, complex facility startups with refrigeration a plus


* 5+ years of demonstrated implementation and vendor management required; familiarity with automation vendors and differences between key OEM's and integrators


* Must be able to travel at an estimated 50-75% of the time to support programs


* Demonstrated an understanding of functionality on WMS layer vs.

WCS/WES layer


* Successful track record managing multiple high priority capital investment, customer implementations, and b...