Front Office Lead

The Front Office Lead, assigned to one of Pinkerton's largest global clients, will serve as a keen observant while monitoring the reception area.

The Lead is responsible for access control tasks related to incoming and outgoing visitors as well as performing administrative duties for the assigned team.

Essential Functions:

1.

Represent Pinkerton's core values of integrity, vigilance, and excellence.
2.

Greet, sign visitors in and out, and enforce access control procedures.
3.

Issue badges, access cards, and maintain secure logs.
4.

Arrange preparations for visitors leaving the building upon request by management.
5.

Assist with mail deliveries, fax documents, create reports and prepare meetings.
6.

Answer phones and operate multi-line phone systems.
7.

Assess control systems in buildings, perform closed-circuit TV surveillance, and monitor visitor activities and inventories.
8.

All other duties, as assigned.

Education, Experience, and Certifications:

Graduate, post graduate is preferred with at least two years of hospitality, front office, or guest servicing experience within a team leadership role.

Pinkerton is an inclusive employer that seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:



* Solid observation skills with the ability to quickly recognizes intruders and illegal activity.


* Effective written and verbal communication skills.


* Customer service skills.


* Pleasant, polite, and professional demeanor.


* Able to work independently and in a team environment.


* Appropriate problem resolution and decision-making skills.


* Able to work, as necessary, under time pressures and adjusted schedules.


* Positive team leader.


* Computer knowledge; Microsoft Office and internet applications.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;


* Regular computer usage.


* Occasional reaching and lifting of small objects and operating office equipment.


* Frequent sitting, standing, and/or walking.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.