Customer Solution Manager

Your Organization

Altec is an industry leader, providing equipment to electric utility, telecommunications, tree care, construction, and light and signs markets.

We help customers dig deeper and reach higher! Altec's auction subsidiary, JJ Kane, extends the lifecycle of critical equipment that allows new markets-small businesses and local individuals-to continue using products.

This is great for the environment and for communities.

Altec's JJ Kane Auction associates are the best in the business.

As JJ Kane Auctions continues a nationwide growth strategy continues; we are opening a position for a Customer Solution Manager (Auction Manager).

The ideal candidate will provide meaningful impact to the business by helping usremain in compliance with applicable laws, regulations, and industry standards.

Position will be in one of the following cities: Jurupa Valley or Dixon, CA, Salt Lake City, UT or Portland, OR.

However, we will consider other locations in our western region.

This position will allow you to combine your people skills with your ability to help identify and help minimize liabilities.


* If you are seeking a culture of innovation and inclusivity,


* Where your strong administrative, interpersonal, organization and communication skills can shine,


* And if you are ready to join a nationwide team with dozens of auction lots across the country,


* Where continued growth can result in a long-term career position,

Then we would love to speak with you!

JJ Kane auctions all types of used equipment including bucket trucks, digger derricks, construction equipment, backhoes, skid steers, mini excavators, tractor crawlers, dozers, fleet cars, and more! Altec, family-owned since 1929, has the reach and resources of a large organization with the heart of a local firm.

"More than just building equipment, we also build relationships." Altec products and services can be found across the U.S.

and in over 100 countries around the world.

Safety is a primary responsibility in everything we do as is support of the Altec Company Values: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork

Major Responsibilities :

Supervises the daily activities of our Customer Solution Team (Customer Service and Auction Sales Coordinator Team) - to ensure that volume, cost, and quality standards are achieved.


* Prepare and update communication and training for compliance requirements.


* Assess potential risks and develop mitigation strategies.


* Ensure the businessremains in compliance with applicable laws, regulations and industry standards.


* Recommends or manages the staffing process, such as scheduling and hiring to ensure levels are sufficient; holds associates accountable for work quality, performance and manage through developing and communicating excellent standards of service.


* Monitor and recommend staffing leve...