Case Manager-LCE (Monday-Friday; 8:00am-4:00pm

PRIMARY JOB FUNCTION(S):


* Responds within 24 hours to internal and external customers (e.g., families, other departments) to ensure service excellence.


* Creates and promotes a work environment that encourages recognition, communication, professional development, and teamwork while demonstrating a commitment to Agency values, mission, and goals.


* Works cooperatively with the person, his/her family, friends, staff, advocates and/or guardians, and other programs as well as other agencies to assemble a team that is both optimal for the planning process as well as preferred by the person.


* Supervises the implementation of the Individual Plans.


* Follow up with families, caregivers, and providers to ensure that an annual physical has been completed and is on file for each person on the assigned caseload.


* Coordinates the development and implementation of the Individual Plan for assigned people.


* Chairs the annual Individual Plan meeting for day-only participants.


* Submits completed Individual Plan packet paperwork and submits in accordance with Agency policy by the 10-day deadline.


* Ensures implementation of recommendations made at Individual Plan meetings.


* Completes 180-day reviews of outcomes and services for assigned people.


* Writes measurable and pertinent training goals for persons served.


* Accompanies people to emergency rooms.


* Provides individual and group support to people, and provides crisis intervention as people face challenging circumstances or changing health conditions.


* Schedules paratransit rides weekly.


* Reviews the need for assistive technology and adaptive equipment.

Makes recommendations to the team.


* Locates services and resources in the community.


* Locates emergency residential placements when necessary.


* Tracks and follows up on required medical services including annual physicals, Physicians Medication Order Form (PMOF), and dental for day-only people.


* Acts as liaison between Chimes, families, providers, and services coordination.


* Develops Service Funding Plans.


* Coordinates the admission and discharge planning process and provides and documents follow-up services for a minimum of six months following discharge.


* Completes paratransit applications and accompanies people on paratransit re-certification appointments.


* Reviews and documents follow-up on incident reports.


* Uses technology for the completion of specified job duties.


* Attends work regularly according to assigned work schedule and in accordance with Agency policy.


* Attends and participates in in-service training, staff meetings, and other activities to facilitate professional development.


* Works cooperatively with others including all staff, supervisors, administrators, co-workers, persons served, community professionals, customers, vendors, and the public.


* Follows instructions and abides by Agen...