Full Time RN Hospice Director of Patient Services

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Full-Time Hospice Registered Nurse Director of Patient Services

Office Location:

Signature Healthcare at Home

454 NE Revere Avenue

Bend, Oregon 97701

The Director of Patient Services (DPS) is responsible for ensuring that patient care is coordinated and managed appropriately in response to needs of patient / family / caregiver.

This role ensures that care and services are delivered, documented and oversees the supervision of clinical personnel.

The DPS is responsible for clinical education and quality review and will facilitate the QAPI program including management of on-going clinical staff development initiatives.

The role serves as a resource for the development of standards of patient care by implementing evidenced-based practices or best practices.

RESPONSIBILITIES



* Conferences with Medical Director regarding questions about an individual's eligibility for services


* Reviews and consults with clinical staff regarding patient's medical diagnosis, prognosis, medications, procedures and clinical course


* Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care


* Assists staffing and scheduling through communications with other managers and support staff, reviews time sheets (time logs) as appropriate.

Is responsible for the assignment of adequate and appropriate staff


* Facilitates communications and works effectively between hospice staff, patients / families / caregivers, physicians, vendors, and other departments and professionals as appropriate


* Attends case conference meetings with hospice personnel to facilitate coordination of care and discussion of Interdisciplinary Group involvement


* Conducts quarterly record reviews and communicates findings and recommendations to the QAPI Committee and Director of QAPI


* Assists the Administrator and other hospice personnel in the planning, implementation and evaluation of in-service and continuing education programs


* Assists in the formulating, revising, implementing, and evaluating organization policies, procedures, goals and objectives, both short and long range


* Assists in recruiting, hiring / terminating, evaluating and manages members of the team; orients new personnel and arranges for in-service education, as appropriate


* Complies with accepted professional standards and principles


* Assesses health needs of community and assists in the development of plan(s) / program(s) to meet needs.

Participates in public relation and community activities that promote the organization's role as an effective member of the hospice and health care delivery system.

Promotes customer service orientation to all hospice personnel


* Actively participates in the Quality Assurance and Performance Improvement program


* Performs other duties and activities as delegated by the Administrator and / or senior management


* Accepts direct...