Application Development Senior Advisor-Hybrid

Job description : Define Conversational AI requirements with the business.

Build, configure and implement applications utilizing following technologies: Java, Spring Boot, Hibernate, Rest API, Microservices, NoSQL (MongoDB), Kafka, RabbitMQ, Redis, PostgreSQL, Oracle SQL, HTML, JavaScript, ReactJS, PCF Cloud, AWS, Kubernetes, Git, Jenkins, Python.

Conversational AI and/or IVR experience is a plus, but will consider a strong candidate without AI experience.



* Devise and present solutions to larger audience to ensure buy in by both business and technical teams.


* Troubleshoot and resolve issues related to multimedia products as a result of alerts or customer complaints.

This includes identification of root cause and prevention measures.


* Participate in implementation and support expansion of new conversational AI initiatives.


* Interface with QA and business users on need basis for any issues/challenges and support on-call production activities.

Work closely with onsite and offshore team in delivering best in class solution in Contact center space.


* Provides counsel and advice to top management on significant Application Development matters, often requiring coordination between organizations.


* Acts as the principal designer for complex major systems and their subsystems utilizing a thorough understanding of available technology, tools and existing designs.


* Provides comprehensive consultation to business unit and IT management and staff at the highest technical level on all phases of application programming and processes for diverse development platforms, computing environments (e.g., host based, distributed systems, client server, software, hardware, technologies and tools, etc.).


* Works closely with client and IT management and staff to identify application development solutions, new or modified programs, reuse of existing code through the use of program development software alternatives, or integration of purchased solutions or a combination of the available alternatives.

Researches and evaluates alternative solutions and recommends the most efficient and cost effective application programming solution.


* May code new or modified programs, reuse existing code through the use of program development software alternatives and/or integrates purchased solutions.

Documents, tests, implements and provides on-going support for the applications.

Focuses on providing thought leadership and technical expertise across multiple disciplines.

Recognized internally as "the go-to person" for the most complex Application Development assignments.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

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