Agile Product Owner Senior Manager - Express Scripts - Hybrid

Job Summary

The Senior Manager of the PBM Operations Polaris BPO Team will be responsible for leading a team of multiple individuals responsible for driving and delivering value-based projects that support the Polaris tool.

In addition, collaborating with key business and technology partners across the enterprise to identify and implement end user tool improvements that enable company growth, reduced operating costs, and improved customer satisfaction.

This role will function in direct alignment with key strategies to deliver affordable, predictable, and simple solutions to both our external and internal customers.

The Senior Manager supports team members that serve as the interface to the Technical Product Owners (TPO) for business applications, product or client requests to:

• Contribute to business requirements for new and existing systems from ideation through production and project oversight

• Contribute to business requirements for new and existing products from ideation through production and project oversight

• Apply corporate methodologies and tools (i.e.

AGILE, JIRA, etc.) to technology dependent projects

• Establish, manage and lead development plans for team members.

Understand skill gaps or development needs.

Leverage best practices to incorporate into team development.

Essential Functions

• Create a culture and team dynamic to maximize a team environment

• Willingness to work a flexible schedule to accommodate business

• Ability to effectively operate within a fast pace, dynamic organization

• Ability to influence and build strong relationship across the organization

• Passion to lead with a desire to drive transformational change

• Participate in defining business requirements with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests.

• Apply Express Scripts project tools and methodologies (AGILE, JIRA) to advance business applications, products, or client requests.

• Must be able to adapt in a dynamic work environment and indirectly lead teams through changes positively

• Must have excellent interpersonal skills and have a demonstrated ability to work cross-functionally with other departments to collaborate, facilitate, and resolve issues and be able to develop customized solutions to meet business requirements.

• Must have excellent written and oral communication skills and excellent organizational skills.

• Must have a strong customer service focus and be detail oriented with strong analytical and problem-solving skills.

• Must be able to manage multiple projects and prioritize work for self and others and make independent decisions.

• Demonstrate ability to learn and apply new technical tools and techniques to support business applications, products, or client requests.

Qualifications

• Previous leadership experience preferred

• High School Diploma is required

• BA/BS degree in Business, Fina...