Operations Manager

The Operations Manager has the responsibility of managing local drivers and warehousing operations for The Armstrong Company.  This position will manage the day-to-day operations and report to the President.     

KEY RESPONSIBILITIES:


* Manage the overall operations of the company to ensure safety, quality, & profitability goals are exceeded.


* Oversee the planning, dispatch, and training of our contractors and crews to maximize revenue and provide excellent service to our customers.


* Oversee safety program to ensure compliance with all Federally Regulated DOT standards and exceed all enterprise safety goals. 


* Recruit talented new drivers and crew members to continually grow our fleet and improve our quality.


* On-call communications for over-the-road drivers.


* Oversee warehousing operations to ensure proper staffing levels and all OSHA standards are met.


* Implement and maintain warehousing systems, procedures, and standards to ensure all storage is accounted for and billed with accuracy and timeliness.


* Ensure that paperwork procedures are implemented for accurate and timely billing of all work performed.


* Lead weekly dock meetings or any other recurring training as mandated by Armstrong senior management. 


* Manage shop operations and vehicle maintenance to minimize overall costs and ensure compliance with all DOT standards.  Keep vehicle maintenance files in accordance with DOT standards. 


* Oversee the maintenance of building grounds and warehouses to ensure a clean, safe, and professional operating environment is maintained.


* Serve as the liaison for our contractors for all safety, financial, quality, or operational concerns. 


* Act in accordance with Armstrong DNA at all times, leading by example for our departments and crews.

MINIMUM QUALIFICATIONS:  


* Bachelor’s degree or equivalent industry experience.


* Two (2) to Five (5) years’ experience of Transportation/Warehousing experience. 


* Proven leadership and management skills.


* Knowledge of sales, operations, and customer service.


* Knowledge of operational and quality reporting systems and ability to analyze data.


* Proven communication, strategic thinking, and leadership skills.


* Strong problem-solving ability and analytical skills, including root cause analysis.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: 


* Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 


* While performing the duties of this job, the employee is regularly required to talk and hear.  


* This position requires the ability to occasionally lift products and supplies, up to 75 pounds. 


* Ability to sit for long periods; stand and walk fre...