Product Support Sales Representative

The Product Support Sales Representative (PSSR) is responsible for the coverage, retention, development, and customer satisfaction of a specific group of customers within an assigned territory in Kent, WA.

This individual should be ambitious and have a passion for delivering innovative product support solutions to Modern's customers.

Annual base salary + monthly commission.

This is an exempt position and is not eligible for overtime pay.

BENEFITS:


* Medical, Dental, Vision, and Prescription Insurance


* 401k/Roth Retirement Savings Plan with Company Match


* Paid Time Off (Vacation, Sick, Holiday, and Bereavement)


* Participation in Annual Incentive Plan (AIP)


* Gym Membership Reimbursement Program


* Family Scholarship Program


* Employee Assistance Program


* Company Paid Life Insurance


* Company Paid Disability Benefits

Modern Machinery is an Equal Opportunity EmployerJob Requirements/Skills:


* Be a personable, highly motivated, and ethical problem solver who can adapt to all forces around - customers, suppliers, manufacturers, and co-workers.


* Provide exceptional customer service.


* Ability to take the initiative to accomplish work with little supervision.


* Good verbal and written communication skills.


* Ability to exercise integrity, confidentiality, and discretion.


* Effectively manage relationships both internally and externally.


* Excellent time management and organizational skills.


* Capable of working with all levels of the organization.


* Teamwork: cooperate and support others within the Modern Machinery organization.

Education/Experience:


* High School diploma required.

Bachelor's degree preferred and/or 5+ years of industry experience and/or training, or equivalent combination of education and experience.


* Requires a valid driver's license and the ability to maintain an insurable driving record.


* Proficient in Microsoft Office products (Outlook, Word, and Excel).

Nature and Scope of Job:


* Requires prolonged sitting with periodic lifting, walking, standing, bending, stooping, and stretching.



* Demonstrate Modern Machinery's core values and promote the mission and vision of the company.


* Follow all company policies, processes, procedures.

Exercise safe work practices to contribute to the achievement of the company's safety goals.


* Effectively communicate with and establish relationships with assigned customers.
+ Develop sales forecasts and business plans for each customer.
+ Utilize the company's CRM system to track and maintain customer records.


* Promote growth and increase sales activity for parts and service.
+ Identify new or additional opportunities for aftermarket sales.
+ Sell service programs.
+ Perform and coordinate market and opinion surveys.


* Provide customers with quotes related to product support.
+ Perform machine i...