Retail Associate (entry Level)
Job Description
Join our retail team with Comcast/Xfinity, home of one of the fastest-growing and most reliable mobile service providers! Are you the go-to person among your peers for technology advice? Always staying updated on the latest tech trends?
Comcast/Xfinity invites you to embark on the next phase of your career journey with us.
We're expanding our retail team and offering a long-term opportunity with fantastic benefits from day one.
Join us and help shape the future of mobile phone sales with Xfinity, renowned for being one of the fastest-growing and most reliable mobile service providers!
The ideal candidate for this role is a tech-savvy individual who excels at connecting with customers to demonstrate our innovative technology ensuring they know the basics of Xfinity services.
You will perform non-sales customer service transactions including but not limited to equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment.
In this exciting career, you will:
* Serve as an in-store expert for Xfinity Mobile support
* Provide in-store post-sales support for device data transfers and phone number ports
* Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative
* May also involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors
Retail Associates Benefits:
* Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
* 401k available after 90 days
* Paid training
* Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)
* Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
* Tuition Reimbursement (where applicable)
* Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)
Retail Associate Compensation - ($15/hr + quarterly bonus)
Retail Associate Responsibilities:
* Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
* May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner.
The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services.
* Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment.
* Serves as an in-store expert for Xfinity Mobile support.
Providing in-store post-sales support for device data transfers and phone number ports.
* Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which...
- Rate: 15
- Location: Muskegon, US-MI
- Type: Permanent
- Industry: Finance
- Recruiter: Intellisource
- Contact: Not Specified
- Email: to view click here
- Reference: 520564249
- Posted: 2024-09-13 08:45:46 -
- View all Jobs from Intellisource
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