Field Service Engineer - REPAIR

About Us:

How many companies can say they've been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What's the role?

The Field Service Engineer - REPAIR is responsible for the on-site service and repair of complex leading-edge semiconductor manufacturing systems located at our customer site in Phoenix, AZ.

Majority of work is performed in a cleanroom environment.

This position follows a compressed work schedule with standard 12-hour shifts, alternating between 3 and 4 days per week.

This results in a total of 84 working hours over a two-week period, with occasional overtime as needed.

Sound Interesting?

Here's what you'll do:


* Troubleshoot, repair and maintain highly complex electro-mechanical, robotic and high-vacuum systems.


* Read and understand complex schematics and block diagrams.


* Diagnose and repair system level and board level failures.


* Understand and operate complex multi-level system interface software and firmware applications.


* Able to follow strict safety procedures and protocols and comfortable working with hazardous materials on an occasional basis.


* Maintain systems to achieve the contractually obligated equipment uptime performance.


* Schedule and perform all recommended Preventative Maintenance activities.


* Actively participate in meetings with ZEISS and customer teams.


* Report all system actions/events and daily activities in field service reports.


* Communicate system and site issues to factory level support and follow-up to achieve resolution of customer's open issues.


* Build rapport and trust with the customer, through clear and accurate communication and demonstrated professionalism.

Do you qualify?


* Technical degree (e.g.

Bachelor of Engineering or Science) is required or >10 years relevant experience as a substitute.

Prior experience with high-vacuum or electron-beam equipment is a plus.


* Experience working within the semiconductor industry.


* Experience with FAB cleanroom operation and protocol.


* Experience with photomask making equipment is preferred.

Working Conditions and Special Demands:


* Physical Requirements: Ability to lift 50 lbs, stand for long periods, walk up and down multiple flights of stairs, and stoop, squat, kneel, twist, and lay down for equipment repair.


* Manual Dexterity...