Workforce Solutions Specialist

Position Summary:
Enjoy working within a blended environment to manage a book of business with existing partners, seek out new prospective partners, and close deals with warm Leads? This is the role for you! As a Workforce Solutions Specialist, you will own your role, operating as both an individual contributor and team member within the Penn Foster Enterprise Solutions team.

The WSS role is an entry-level sales position, requiring a growth mindset, organizational skills, and a strong curiosity to learn.

Workforce Solutions Specialists work independently to exceed bookings targets, strategically qualify Leads, share and receive feedback in regular intervals, and complete various processing work within a structured model.

A representative of the Penn Foster brand, the Workforce Solutions Specialist can expect minimal travel, a varying daily workload in a blended environment of inbound and outbound calling/emailing, and to complete sales within a diverse program catalog.

 

Essential Job Functions: 
•    Engage with prospective clients via phone, email, and/or meetings to properly qualify and manage Leads, source relevant market information, and/or demo product(s). 
•    Initiate/Pitch, Develop, and Execute/Close new partnerships producing bookings and incremental revenue increases within existing partnerships. 
•    Maintain a proficient knowledge of the Penn Foster programs portfolio.

 
•    Report response rates and call insights for professional training and/or development. 
•    Develop an understanding of solutions and support models for clients.

 
•    Analyze email engagement throughout campaigns and report findings.

 
•    Enter/Log sales and related sales activity, Lead qualification, and Opportunity conversions using various platforms such as Salesforce and Hubspot.

 
•    Collaborate with internal stakeholders regarding product market fit, key performance indicators, and other important information.

 
•    Manage existing partnership growth and complete kick-up qualifications as necessary based on product market fit, business need, or other identifying features. 
•    Prospect new clients for new logo wins.

 
•    Complete/Process all sales and client setups using internal platforms. 

Knowledge, Skills, Abilities: 
•    High School Diploma or Equivalent required. 
•    Sales and/or Sales Support experience strongly desired.

 
•    Entrepreneurial spirit strongly desired.

 
•    Proficient computer skills: Microsoft Office, Salesforce, and internet tools familiarity all required. 
•    Excellent written and oral communication as well as presentation skills required.

 
•    Results-oriented mindset desired; be aligned with/to metrics and assigned goals.

 
•    Ability to work remotely both independently and as part of a team in a fast-paced environment. 
•    Candidate(s) should have excellent time management, organization, and active list...