Principal Technical Program Manager - CRM & Strategy for Corporate & Investment Bank

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in JP Morgan Chase, Corporate & Investment Bank's, Digital & Platform Services team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders.

Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change.

With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals.

Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management.

In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

J.P.

Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments.

We serve a diverse client base including corporations, governments and institutions of all sizes across sectors and regions in 100 countries.

With our complete product set, the CIB meets the full spectrum of financing needs from daily trading and transaction processing to strategic events and actions.

Digital & Platform Services is positioned within the Commercial and Investment Bank (CIB), and brings together Operations, Technology, Digital, Data & AI.

D&PS is a key enabler in powering the successful franchise of CIB.

The organization consists of product managers, designers, data scientists, technologists and business representatives who work together with creativity and discipline in order to produce best-in-class, efficient, thoughtful innovative solution for our clients - both internal and external.

This role reports into the Head of the D&PS Strategy and Client Relationship Management (CRM) implementation lead.

The newly formed team functions as a strategic accelerator driving execution of strategic initiatives, with a focus of leading the implementation of the CRM program.

Given the importance and scale of this transformation, as part of this role you will have the unique opportunity to work closely with our most senior leaders across the business.

Job responsibilities


* Lead and oversee multiple technical programs and projects from inception to completion.

Ensure programs are delivered on time, within scope, and within budget.

Manage operating model - responsible for documentation, implementation, change management and ongoing strategy and planning.

Maintain and monitor list of key program-level dependencies including across application groups and proactively track throug...