Non-Stop Systems Engineer

Non-Stop Systems Engineer

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know diverse backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Job Family Definition:

Understands AHS logs and is able to debug PCI bus errors

- Ability to comprehend Quickspecs of hardware and recommend the best suited option based on the requirements.

- Ability to analyze hardware logs and detect anomalies

- Uses tools like wireshark, tcpdump etc to analyze and detect bottlenecks or errors in the network

Supports the Global NonStop Support Center team with root cause analysis of customer reported problems on hardware or in the high speed interconnect network.

Analyses NonStop customer reported issues, performs root cause analysis and performs failure analysis on customer returned failed hardware.

Position requires knowledge and exposure to ProLiant hardware, PCI Configuration space etc.

Typically programs in high-level languages (e.g., C, C++, Python).

Responsibilities:


* Analyses design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution.


* Comprehends and analyses the Quick specs of standard HPE hardware and recommend the best suited option based on the requirements for different NonStop programs.


* Analyses hardware logs to detect any anomalies in the HPE NonStop environment


* Analyses customer or internal logs from Aruba/Flex fabric/Nvidia switches and recommend any required configuration changes based on the switch user guides.


* Uses tools like Wireshark, tcpdump etc to analyse and detect bottlenecks or errors in the network.


* Ability to analyse customer or internal logs from Aruba/Flex fabric/Nvidia switches and recommend any required configuration changes based on the switch user guides.


* Supports NonStop customer escalations in the area of hardware - ProLiant servers, switches etc.


* Reproduces problems reported by customers - either on lab hardware or using potentially defective hardware returned from customers using the catch process.


* Liaise with HPC team/Nvidia and other vendors for anything related to InfiniBand switches, HCAs and other hardware vendors.


* Collaborates and commu...