Senior Specialist, Logistics

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions.

With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.

We create more efficient ways for shippers and carriers to transport goods across North America.

As a Specialist, Parts in Managed Transportation at RXO, you’ll deliver exceptional service to our customers and drivers before, during and after the call.

What your day-to-day will look like:


* Initiate meetings with all applicable groups to communicate program changes, follow up on deliveries status and outstanding issues


* Lead and coordinate onsite program reviews with applicable groups


* Work with suppliers to provide daily shipment-level support, raise issues and seek problem solving and escalate as needed


* Minimize the need for premium transportation while still meeting delivery windows


* Monitor program delivery milestone dates and quantities to the destination


* Keep close communication and follow-up with suppliers to meet container program delivery milestones


* Assist in the resolution of container deployment logistic issues and border-crossing customs


* Address website user training, problems and onboarding new suppliers


* Assist with the Supplier Practical Problem-Solving Tool when suppliers are not compliant with delivery, logistics, and communication and work on corrective measures


* Work with supplier on capacity constraint plans to resolve roadblocks


* Strategically develop, recommend and implement cost savings and/or service improvement programs


* Develop, execute and coordinate the tactical transportation plans for multiple manufacturing facilities including inbound, interplant and outbound transportation plans


* Manage transportation events and enhance carrier utilization to ensure on-time deliveries and customer satisfaction through cost efficiencies


* Collaborate with other groups such as our customers’ suppliers and customer representatives, i.e., plants, program purchasing, managers and engineers

What you’ll need to excel:

At a minimum, you’ll need:


* 1 year of experience dealing with high phone/email volume in a deadline-driven environment


* Strong supplier and customer interaction experience

It’d be great if you also have:


* Basic computer skills


* Experience with Microsoft Office


* Excellent verbal and written communication skills in both English and Spanish



* Knowledge of the transportation industry


* Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.

We’re a company where you can continually advance your career, no matter your background -...