Systems Engineer, Service Repair | Santa Clara, CA

Johnson & Johnson is recruiting for a Systems Engineer within our Service Solutions organization supporting J&J MedTech.

This position is located in Santa Clara, CA.

About Johnson & Johnson

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.

Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at https://www.jnj.com/ .

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day.

Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world.

Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve.

Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Position Summary

The Systems Engineer plays a pivotal role in providing technical leadership for the development and implementation of service and repair processes tailored for subsystems of the capital system, ensuring alignment with cost, performance, and customer satisfaction goals.

Their primary responsibilities include collaborating with R&D and Manufacturing, developing comprehensive repair instructions and documentation, providing and executing technical support, driving or supporting service center validation, monitoring service performance, implementing improvement programs, and serving as a subject matter expert.

Additionally, the Systems Engineer will execute maintenance operations at the capital system, providing troubleshooting and root cause support to R&D and other stakeholders.

This role is critical for service and repair operations as it ensures efficient functioning of capital equipment, drives cost-effective operations, monitors performance, recommends improvements, achieves customer satisfaction objectives, and maintains product integrity.

The Systems Engineer's technical expertise and leadership optimize processes, address technical issues, ensure compliance with regulatory standards, and contribute significantly to overall operational success.

As a member of Service Solutions, you will contribute to developing a sophisticated robotic medical platform.

For a self-motivated engineer, this is a unique opportunity to jump into the middle of a fast-paced en...