Vice President Product Manager - Global Customer Platform

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Global Customer Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the launch of products, gather crucial feedback, and improve top-tier client experiences.

With a good commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities


* Develops a product strategy and product vision that delivers value to customers.


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.


* Communicates, collaborates, and coordinates across product and technology to review the needs of our customers are clearly understood and we expeditiously deliver solutions that meet or exceed their needs and expectations.


* Remains flexible in a changing environment due to high demands from products across the firm all working to solution their highest priority change.

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the product development life cycle, design, and data analytics


* Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.


* Excellent organizational skills to effectively track and manage work in a fast-paced and complex environment.


* Understand the process and new ideas of Agile software delivery.


* Building good and lasting relationships with Product stakeholders


* Excellent verbal and written communication skills to effectively collaborate with stakeholders, present findings, and document requirements.

Preferred qualifications, capabilities, and skills


* Demonstrated prior experience working in a highly matrixed, complex organization.


* Experience with data storage, analysis, and APIs a plus

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