Assistant Store Manager - Lemont

The Assistant Store Manager is responsible for overseeing all sales floor, production, and donation operations.

Drives process in their area of responsibility, and has the opportunity to oversee all store operations including contributing to and communicating plans to drive sales, production and service as needed.

RESPONSIBILITY LEVEL:

Implements organization's goals, may provide input into strategic goals for Retail stores operations.

Conducts research, evaluates data, and reports on findings, supporting the development and implementation of policies, procedures, and programs.

Has familiarity with the Retail stores operations budget, may provide input into spending decisions, particularly as pertains to vendors, systems, and projects.

Typically works on projects and initiatives that span 12 months - 2 years.

PRINCIPAL DUTIES:

1.

Leading and Developing Talent: May partner with coworkers to advance their development.

2.

Project and Change Management: May serve as a team member, or subject matter expert, for formal or department projects.

Contributes ideas and helps develop solutions, while balancing demands of project work and routine job responsibilities.

Engages effectively in change affecting her/him, communicating appropriately with supervisor.

Follows through on learning, skill building, and practice necessary to adapt to change.

3.

Problem Solving: Light supervision; works independently.

Periodic review of work by manager or direct customer.

Researches, analyzes, and evaluates situations and reports on findings.

Solves advanced problems.

4.

Technical Skill: Advanced knowledge of professional principles and skills.

Comprehensive knowledge of principles, practices and procedures of particular field of specialization.

5.

Community Engagement: Champions Goodwill's community engagement initiatives.

Aware of Goodwill's community partner organizational and participates in volunteer opportunities as pertains to role and interest.

Participates in industry/knowledge groups.

6.

Oversees product rotation to ensure a continuous flow of new merchandise.

7.

Implement accurate operating procedures to attain maximum productivity and quality standards.

8.

Supports the oversight of associates and non-exempt leadership providing adequate donation and/or POS coverage.

Maintain customer service levels, donation coverage, sufficient flow of new quality product and store environment standards.

9.

Focus on individual and store production goals while maximizing the value of all donations to achieve budgeted sales and margin.

10.

Responsible for customer serviceexperience, donor service, staff productivity, troubleshooting and proper cash controls with the flexibility to also monitor the production and donation operation as needed.

Monitor the sales floor as needed.

11.

Accurately calculate figures of manual discounts, percentages and budgets.

12.

Accurately enter report data on time and monitor team's accuracy of data entry and timeliness, coaching ...