Sr Director - QA

Description & Requirements

The Senior Director of Quality for Veteran Evaluation Services (VES) leads the strategic direction and execution of quality initiatives to ensure compliance with regulatory standards and drive continuous improvement across the organization.

Essential Duties and Responsibilities: - Connect organizational objectives and quality with performance improvement activities to include development of goals and dashboards, collaborating on creation of the agendas for the steering committee and regularly presenting progress on specific programs.

- Coordinate quality and risk management activities and promotes the integration of quality services and initiatives through collaboration with all departments.

- Develop and revise policies and programs as needed to ensure compliance with licensing/accrediting standards and state/federal rules and regulations to ensure provision of quality services and to reduce vulnerability to fraud, abuse and waste.

- Direct management of quality monitoring systems, quality reviews, analysis, corrective action.

- Lead all compliance certifications and re-certifications, including ISO 9001 quality management standards.

- Oversight of staff that conduct actions according to Federal, State and Corporate policies including HIPAA, HITECH, Personal Health Information (PHI) and Personal Identifying Information (PII).

- Provide leadership for all compliance including ISO certification.

- Oversight of contacts outside the business and develop contracts that meet the financial and professional goals of the business.

- Leadership of negotiation and documentation of a variety of third party contractual relationships, including services, sales, and merchant processing agreements, amendments.

- Partner with Client and corporate officers on external communications related to the project in regard to social media, press, print and community involvement.

- Oversight of all executive administrative staff.

Minimum Requirements

- Direct and control the activities of one or more functional areas, divisions, product groups or service areas through senior managers who have overall responsibility for the successful operation of those assigned areas.

- Consistently work with abstract ideas or situations across functional areas of the business.

- Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major functional areas.

- Require in-depth knowledge of the functional area, business strategies, and the company's goals.

- Interact internally and externally with executive level management, requiring negotiation of extremely critical matters.

- Influence policymaking.

- Report to VP level.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.

We recognize your unique skills and experie...