Air Freight Export Specialist

Like the idea of using your experience in a fast-paced environment - Working for a Global organisation like DHL?

Interested in developing a career within freight forwarding?

We have an exciting opportunity for an Airfreight Operations Specialist (Entry Level) that has recently become available.

This role is based in our Airfreight Team in our Tullamarine (Melbourne Airport) office.

About Us

DHL is the leading global brand in the logistics industry.

Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management.

With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.

With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as "The logistics company for the world".

Overall, Role Purpose

 Airfreight Export Operator will receive training and development in the below responsibilities:


* Managing and completing the administration of the Airfreight Export Forwarding process according to defined procedures.


* Ensuring customer requirements are met and all required documentation is completed in a timely and efficient manner.

Accountabilities

Customer, Other Stakeholder & Process


* Create & manage air export bookings.  General cargo & Life Science Customers.


* Mange & handle Customer requirements.


* Using DGF tools, provide shipment visibility and profitability.


* Ability to cross-train in different aspects of the export department to provide support if required.


* Handle general enquiries as required


* Support DGF Stakeholders in the incident & exception management resolution.


* Provide support and back up to colleagues


* Additional tasks as instructed by Department Manager / Supervisors

Skills / Qualifications


* General Knowledge of Freight Forwarding.


* Cargo Wise experience preferred.


* Clear and concise communication skills


* Be a highly motivated self-starter.


* Results & outcome driven.


* Be able to demonstrate strong communication and administration skills.


* Able to work independently.


* Adaptable to changes daily due to customer requests.


* High degree of reliability and attention to detail.


* Be a team player with a positive can-do attitude.

Why DHL Global Forwarding?

Apart from a competitive hourly rate; positive & friendly team, the ability to cross-train and offer career progression we also have some awesome Employee Benefits.

Not only do you get discounts on everything from Health Insurance, Flights, Car Hire & Hotel Accommodation etc.

- you also get to work...