Product Specialist 2
Summary:
This role is responsible for coordinating, maintaining, and providing technical support, training, and product expertise to customers and internal teams.
Essential Functions:
* Provides technical support as well as troubleshoots and resolves customer issues related to product usage and functionality.
* Develops and implements sales tools.
Participates in sales training and makes joint customer visits with sales engineers.
* Conducts market research and maintains competitive position analysis for the product line.
* Participates in trade show preparation and attends trade shows.
* Collaborates with cross functional teams to ensure new and current product designs meet customer expectation.
* Liaison amount customers to provide technical product demos and presentations to highlight product capability.
* Other duties as assigned.
Qualifications:
* Bachelor's degree in Business Administration, Engineering, or related field.
May consider experience in lieu of degree.
* 1+ year of technical service experience.
* Ability to learn new products and technologies.
* Ability to travel as needed to attend industry events and meet with customers and partners.
- Rate: Not Specified
- Location: Jiangsu, CN-32
- Type: Permanent
- Industry: Finance
- Recruiter: Rogers Corporation
- Contact: Not Specified
- Email: to view click here
- Reference: 4297-en_US
- Posted: 2024-09-06 09:14:46 -
- View all Jobs from Rogers Corporation
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