Dining Room Supervisor

Casa De Manana is Hiring!

A remarkable resort style senior retirement community in front of the ocean surrounded by the beauty of La Jolla.

Dining Room Supervisor - PM Shift

Full-Time / Schedule Friday thru Tuesday 12:00pm-8:00pm

$24.00 to $25.00 per hour

JOB SUMMARY

Under the direction of the Dining Room Manager, the Dining Room Supervisor, is responsible for assisting in daily operations of the dining room.

Assists with catering events and operations to ensure maximum quality service to all residents and their guests.

Relies on experience, judgment and departmental policy to plan and accomplish goals.

Provides an overall excellent dining experience to all levels of care by performing the following duties.

ESSENTIAL FUNCTIONS

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.

• Participates in applicable committees and meetings as required.

• Completes required in-services; attends all mandatory in-service meetings; complies with all department and facilities policies and procedures.

• Responds to internal and external communication timely and appropriately utilizing customer service approach.

• Promotes a teamwork mentality throughout all aspects of position.

• Helps to implement departmental policies & procedures.

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.

• Assists in leading and directing the work of others in the absence of the Dining Room Manager or as assigned.

• Supervises and develops Dining Service staff who will achieve established department goals and objectives.

• Assists residents and guests with special needs.

• Confers with Dining Room Manager and/or food preparation team including other personnel to plan menus and related special events/celebrations and banquet operations.

• Assists Dining Room Manager in preparation of work schedule.

Monitors PTO requests and sick calls.

• Investigates and resolves food quality and service complaints.

• May be required on occasion to perform the duties of service personnel.

• Keeps daily log on dining room and staff activities.

• Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.

• Follows highest standards of cleanliness.

Follows all federal, state and corporate policies, health codes and guidelines in preparation and handling of foodstuffs.

• Performs all duties in a safe and efficient manner; wears safety equipment as required for the job; reports any safety hazards and/or accidents to supervisor.

• Ensures & follows department safety standards, practice correct body mechanic techniques and participate in campus-wide safety programs.

• Attends all mandatory in-service meetings.

Complies with all department and facilities policies and procedures.

• Understand facility...