Cyber Claims Specialist
JOB DESCRIPTION
We are actively looking for a Cyber Claims Specialist to join our Claim Center Property team.
This role presents a unique opportunity to work on the cutting edge of the rapidly evolving field of cyber insurance.
As a Cyber Claims Specialist, you will play a crucial role in handling complex cyber claims and investigations, utilizing your expertise in risk management and loss mitigation.
Joining our team means becoming a valuable member of a dedicated group that is fully committed to protecting our customers from the constantly growing threat of cybercrime.
POSITION RESPONSIBILITIES:
* Analyze first reports and promptly contact insured/claimants.
* Effectively evaluate contract language and identify coverage issues.
* Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
* Maintain an active file diary to move file toward resolution.
* Establish accurate and timely reserves.
* Recognize and pursue recovery.
* Adhere to all statutory and regulatory fair claims practices.
* Recognize and identify potential fraudulent claims.
* Effectively manage the use, work product and expenses of outside vendors.
* Effectively evaluate claim facts and negotiate claim settlements.
* Develop and maintain strong business relationships with internal and external customers.
* Serve as a technical resource to lesser experienced Adjusters on the team.
* Successfully contribute to the development and delivery of the team's goals, objectives, and results.
* Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.
Qualifications:
* Bachelor's Degree or equivalent experience preferred.
* 5+ years of customer service experience in a corporate environment required.
* 5+ years of Insurance Claims experience, specifically within residential and commercial property claims policies.
* 5+ years of experience as a Cyber Claims Examiner or in a similar role.
* Proven experience in handling complex claims and conducting detailed investigations.
* Familiarity with cybersecurity trends and threats
* Full knowledge of insurance contracts, investigation techniques, legal requirements, and insurance regulations.
* Ability to work effectively in teams and with a wide variety of people.
* An aptitude for evaluating, analyzing, and interpreting information.
Excellent skills in the areas of:
* Customer service
* Investigation techniques
* Organization
* Time management and the ability to multi-task
* Verbal and written communication
* Negotiation and reserving
* Innovative thinking
Policy statement: If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
ABOUT US
Chubb is a world leader in insuran...
- Rate: Not Specified
- Location: Phoenix, US-AZ
- Type: Permanent
- Industry: Finance
- Recruiter: Chubb
- Contact: Not Specified
- Email: to view click here
- Reference: 12117
- Posted: 2024-09-02 08:14:29 -
- View all Jobs from Chubb
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