Field Services Engineer

- This position is handling on UPS service activities (Installation, Preventive Maintenance and repair)

- Resolve customers problem in term of service issue and products quality issue, to find out the root cause and provide the corrective action for short term and long term.

- Handling and scheduling on service activities assignment by management and planner

- Update an activities with service planner and customers through system implementation

- Be standby support onsite service for customers in the area assignment and nationwide

- Provide service report, site investigation report and RAC report for each customers

- Communicate and coordinate with Regional team in term of service escalation process, technical issue and products training through information

Qualifications

- Male, less than 30

- Bachelor's degree in Electrical Engineer, Electronics Engineer or relates fields.

- This position require 2-3 year experience in Service Engineer/ Project Engineer or Technical Support Engineer (fresh graduate are welcome).

- Experience in after sales service in IT / Power or Electronics Consumer Products.

- Schedule planning and managing activities assignment.

- Be able to work under pressure and handling on customers complain.

- Possess own transportation and be able to travel to customer site.

- Able to communicate in English.

Willing to work in multinational culture

- Good MS office skills

Schedule: Full-time
Req: 00911I