Coffee Bar - Barista

Description for Internal Candidates



* Craft and serve a variety of high-quality coffee and tea beverages in accordance with established recipes and standards.


* Ensure the consistency of flavor, presentation, and temperature of all beverages.


* Prepare and serve beverages promptly, maintaining an efficient and organized work area.


* Provide exceptional customer service by taking orders, offering recommendations, and addressing guest inquiries.


* Create a welcoming and friendly atmosphere for guests, enhancing their overall dining experience.


* Handle cash transactions and maintain accurate records of sales.


* Possess a comprehensive understanding of the coffee and tea menu, including ingredients and brewing techniques.


* Stay informed about seasonal offerings, promotions, and any changes to the menu.


* Upsell additional items and promote special offerings to enhance sales.


* Operate and maintain coffee brewing equipment, grinders, and other tools.


* Conduct regular cleaning and maintenance of all coffee-related equipment to ensure optimal performance and hygiene.


* Collaborate with kitchen staff to coordinate the service of beverages with food orders for all-day dining and in-room dining.


* Communicate effectively with the kitchen team to ensure timely delivery of orders.


* Adhere to health and safety regulations, including proper food handling and sanitation practices.


* Maintain a clean and organized coffee preparation area, following hygiene standards.               

Ideally, you should possess some or all the following qualifications and experience:


* High school diploma or equivalent.


* Previous experience as a barista or in a similar role is preferred.


* Proficient in coffee brewing techniques, including espresso preparation and latte art.


* Excellent customer service and communication skills.


* Ability to handle cash transactions and maintain accurate records.


* Attention to detail in beverage presentation and quality.


* Familiarity with various types of coffee beans, teas, and brewing methods.


* Understanding of different coffee blends, flavour profiles, and origins.


* Enthusiastic and passionate about coffee.


* Friendly and approachable demeanour.


* Ability to work well in a fast-paced and dynamic environment.


* Willingness to work flexible hours, including evenings, weekends, and holidays.


* Commitment to maintaining high standards of hygiene and cleanliness.


* Adherence to health and safety regulations and food safety standards.


* Ability to work collaboratively with other staff members and departments.