J.P. Morgan Wealth Management- Senior Product Associate

JPMorgan Chase & Co.

is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries.

It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking, and Consumer and Community Banking.

The U.S.

Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.

Morgan Securities and You Invest - our digital investing platform.

The combined business has ~$400 billion in assets under management and ~4,000 advisors who work out of 3,500 branches and 21 offices.

The Product Associate role is part of the Client & Employee Virtual Meeting (CEVM) product team.

CEVM is a product that will deliver digital experiences to enable seamless collaboration between customers and bank employees.

Job responsibilities


* Partner with Area Product Owner to support research and analysis for new initiatives/features; refine problem definition, personas, process mapping, solution scope, high-level use cases and user experience


* Work with System Architect to clarify business requirements to design best solution intent using approved tech stack


* Team up with UI/UX designers and Content managers to design user facing components and workflows


* Collaborate with Tech team/s to break initiatives/features into epics and stories


* Refine epics and user stories covering all functional and non-functional requirements


* Ensure acceptance criteria is defined to cover standard, alternate and exception scenarios


* Collaborate with Product Owner, Area Product Owner and scrum teams to define sprint priorities and goals for epic and story build and refinement


* Participate in retrospectives and drive continuous improvement outcomes across all phases of the Agile delivery lifecycle


* Support the team in knocking down/escalating blockers that arise in all phases of the Agile delivery lifecycle


* Oversee integrated QA testing and drive defect resolution leading up to production deployment


* Execute UAT and Production Validation to ensure delivery quality

Required qualifications, capabilities, and skills


* Minimum of 5 years of experience in financial services,


* Minimum of 5 years of experience working in product /business analyst or similar product function


* Experience performing analysis and defining user personas, process documentation, epics, user stories and acceptance criteria


* Strong knowledge and hands-on experience with Agile delivery process


* Significant experience using JIRA / Jira Align and building custom reporting


* Significant experience using Confluence and/or Teams (or similar collaboration tools)


* Structured thinker and effective communicator with excellent written communication skills


* Highly self-motivated with ability...