Medical Case Worker II - Wellness Team

Salary: $24.34 - $35.11 Per Hour

SUMMARY 

Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS).  HFH was created and put into implementation in support of the Los Angeles County Homeless Initiative recommendations in response to and in support of the County’s effort to address and combat homelessness in the communities residing within Los Angeles County.

 

The Homeless Prevention Unit (HPU) is a new initiative on the Housing and Services Team of HFH.

The HPU is a collaborative effort between the California Policy Lab (CPL), DHS-HFH, and the Department of Mental Health (DMH).  The HPU proactively identifies individuals who are most at risk of homelessness through predictive analytics and provides them with flexible, early interventions to resolve issues that might lead to the loss of their housing.  The HPU has significant interactions with several County departments to address challenges navigating service systems and/or to connect or re-connect individuals to services to ensure housing stability; therefore, the ideal candidate will be knowledgeable in mainstream and specific programs and services tailored to people experiencing homelessness while being flexible to meet the changing needs and demands of the program. 

This position will serve as a Case Manager for the HPU.  Working closely with HPU Program Managers and other HPU staff, this position will be responsible for outreaching to, engaging with and supporting individuals and families identified as at risk of experiencing homelessness who have significant health and mental health needs.

The MCWII (HPU Case Manager) will work with clients over the duration of a short-term, but high-intensity, case management period to implement appropriate interventions, linkages and care for their clients.    

 

ESSENTIAL FUNCTIONS 


* Provide outreach and engagement services to prospective HPU clients in collaboration with other HPU staff.   


* Triage and assess HPU clients to determine their immediate safety and stability needs. 


* Review DMH and DHS medical records/databases to determine service history and contact and coordinate with current service providers as appropriate. 


* Identify potential interventions for HPU clients and link them to the resources needed to ensure housing retention including sources of income, short term rental assistance and assistance with arrears or utilities as well as medical, mental health and substance use providers as appropriate and food, clothing, transportation and vocational resources.   


* Provide HPU clients with crisis intervention support as needed including assisting clients to access emergency and crisis stabilization services such as the DMH Psychiatric Mobile Response Team (PMRT), mental health urgent care services, medical and/or substance use disorder services.  Â...