Senior Communications Specialist

Description & Requirements

Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space.

Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy.

We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations.

We believe that great outcomes define our success.

We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions.

Essential Duties and Responsibilities:

- Implement print and digital communications that increase citizen engagement in government programs.

- Communicate clear, concise, understandable, and actionable information to various target audiences.

- Develop content strategy based on program objectives, client goals, and end user needs.

- Provide input and adhere to budgets, schedules, work plans, and performance requirements.

- Independently create project case studies, publications, marketing materials, and presentations.

- Review and delegate work to other specialists.

- Lead the planning, development, coordination, and execution of internal communication programs.

- Create compelling written and visual content, including leadership messages, executive presentations, videos, infographics, newsletters, case studies, go live announcements, marketing materials, press releases, success stories, and award nominations.
- Act as primary content developer, oversee design and presentation of materials to decision makers, communicate and uphold timelines, and facilitate feedback and approvals.
- Coordinate and support messaging for monthly all-hands meetings, department town halls, and other virtual and hybrid team events.
- Collaborate with internal teams to ensure consistency of messages and voice and alignment with organizational goals.
- Research, gather, and synthesize complex digital technical information and convert into clear, concise, audience-appropriate, error-free communication products.
- Assist with the management and facilitation of internal communication channels to enhance collaboration and engagement.
- Measure and analyze the effectiveness of communication strategies and adjust plans accordingly.
- Stay current with industry best practices and emerging trends in public relations and communications.

Minimum Requirements

- Bachelor's degree in related field.

- 5-7 years of relevant professional experience.



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* 5 days a week onsite in Princeton, NJ required

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- Previous experience communicating for executive IT teams and explaining/translating technical jargon to non-technical stakeholders.
- Knowledge of government health and human services programs.
- Advanced degree or cert...