Resident Apartment Manager (HUD/PRAC)

ESSENTIAL RESPONSIBILITIES

An essential function is a duty or responsibility that is critical or a unique component of the job and is required to be performed with or without reasonable accommodations.


* Performs supervisory, administrative, and management functions involved in property operations.


* Supervises all assigned staff.


* Assists, confers with, and advises new residents on lease requirements and responsibilities.


* Conducts applicant background checks and submits for approval.


* Interviews prospective residents, shows available apartment units to applicants, and explains the operation of the dwelling equipment.


* Leases vacant units to approved applicants.


* Conducts eligibility of the initial examination and the re-examination, recertification for the tenants’ income and family composition as applicable.


* Manages and maintains a waiting list of prospective residents.


* Maintains and monitors lease and accounting records, accounts receivable/delinquency records and eviction notifications.

Collects rents and other monies due from residents; posts collections to resident account cards, prepares and makes bank deposits, prepares financial reports and reviews same to assure accuracy and completeness prior to submission.


* Prepares and monitors daily, weekly, and monthly vacancies and delinquency reports.


* Coordinates follow-up and initiation of work orders and requests for maintenance work.


* Monitors contractors rendering services on the property.


* Inspects all apartments and grounds for maintenance and repair requirements to insure that maintenance personnel and residents are maintaining units and grounds in a decent, safe, and sanitary manner and directs resident and maintenance supervisor in remedying any noted deficiencies.


* Responds to emergencies during working and non-working hours.


* Receives, prepares, reviews, prioritizes, and assigns maintenance and repair requests and work order schedules.

Conducts periodic quality assurance inspections to assure the satisfactory completion of work orders.


* Conducts and maintains perpetual and annual inventories of supplies and equipment and reviews requisitions for the purchase of supplies and equipment to assure compliance with Housing Authority purchasing policies and procedures.


* Prepares rent roll controls on all move-ins, move-outs, rent changes, etc.


* Counsels tenants delinquent in rent payments and takes appropriate action.


* Investigates written and/or verbal tenant complaints and resolves them when possible; refers others to Director of Asset Management.


* Prepares monthly, quarterly, and annual HUD reports as applicable and assigned.


* Refers tenants having social problems to appropriate organizations.


* Establishes and maintains a good rapport with the public, fellow employees, residents, and other housing authorities; and promulgates and maintains Housing Auth...