Account Manager

Position Overview - Account Manager

Molex is seeking a dynamic and proactive Account Manager to join our account management team in the San Francisco Bay Area to support one of Molex's top global consumer electronics accounts.

As an Account Manager, you will manage your assigned business units within this customer and be responsible for profitable growth of Molex business by creating new demand and defending existing business.

This position carries a high degree of autonomy and will be the primary contact between Molex and the customer, educating the customer and their partners on the value that Molex brings to the business.

To enable this, you will interface with many internal Molex functions including other members of the Global Sales & Marketing team, Product Management, Engineering, Manufacturing, Quality, and Finance.

What You Will Do In Your Role

• Become a subject matter expert on Molex capabilities and product portfolio

• Develop and maintain strong relationships with technical and commercial influencers at the customer and internally.

• Manage assigned portfolio to achieve revenue/profit growth targets and demand creation pipeline goals

• Track and document these actions and results in our Customer Relationship Management tool.

• Identify strategic business opportunities and present business cases to internal stakeholders to gain the necessary support to execute.

• Track revenue and profitability of the assigned portfolio and ensure the business is captured accurately across all Molex systems.

• Coordinate internal cross-functional teams to guarantee overall success of NPI programs, including key milestone tracking and ensuring Molex performance is aligned with customer expectations.

• Track and coordinate demand fulfillment with APO, CM sales and supply planning teams.

• Own reporting and analytics across all business units.

• Identify value drivers for the assigned customer portfolio

• Articulate strategy and business needs to leadership

Skills & Abilities

• Self-motivated and curious

• Strong interpersonal skills to build relationships and network

• Effective communicator face-to-face, remotely via phone/Microsoft teams, and via email

• Organization, attention to detail, and timely follow-through

• Time management and ability to address multiple priorities simultaneously and balance workload with minimal direct supervision

• Ability to work through ambiguity to deliver the desired outcome

• Ability to map complex technical requirements to capabilities and products and develop a customer engagement strategy

• Ability to influence others, both internally and at the customer

• Ability to understand complex data sets and process data using Excel and other tools

The Experience You Will Bring

Requirements:

• A Bachelor's degree, or equivalent, in business or a technical discipline

• Customer facing experience in a sales/account manager or equivalent technical role

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