Senior Department Leader - Operations

In the Operations division at Edward Jones, you will focus on creating the ideal client and branch
experience.

From account opening to trade settlement and movement of client cash and securities, to statement production and tax reporting, Operations is involved every step of the way.

As the backbone of the branch, your work will support all client transactions and processing through the life cycle of the client relationship.

Through strategic thinking and cross-functional collaboration, you’ll continuously identify opportunities for operational efficiency and risk mitigation, supporting the firm in its key objectives.
 
 
The Senior Department Leader – Canada – Custody and Reconciliation, Operations is responsible for Custody and Client Reporting in Canada.  This includes reconciliation, client tax reporting, corporate actions and security processing functions.
 
 
Responsibilities:
 


* Responsible for overall performance of a high risk, complex department, including establishing and achieving key performance indicators, key goals and objectives, risk mitigation strategies, and compliance with supervisory procedures and regulations in Canada.  Oversight of annual department expenditures ranging from $1 million to $20 million total.


* Has full managerial responsibility for up to 60+ people, with 2-6 team leaders, plus project leaders, risk managers and/or technical professionals responsible to this person. 


* Must have an understanding of the department's functions, processes, and systems withing 6 months of hire and be an expert within 12 months of hire.


* Must be knowledgeable of and responsible for the development and performance of key systems in Canada.

Must have knowledge of technology and tools available to provide solutions and create process efficiencies.  Should have demonstrated ability building scale and guarding against linear growth through staffing strategies, process improvement, abandonment, and automation.


* Must identify changing industry rules and regulations and develop new procedures and systems to ensure compliance.


* Responsible for managing relationships, systems and contracts with vendors, regulators, IS, and external auditors.


* Must have ability to solve difficult problems in the gray areas where little or no guidance is available, considering both the upstream and downstream impacts to the department.

Must interpret regulation, internal policies, procedures, and guidelines in Canada to solve problems and implement solutions.



* Bachelor's degree or equivalent experience required.  Concentrations in business, accounting, finance or management are preferred, but other concentrations will be considered.


* 8 or more years of significant industry and/or Jones functional experience in increasingly responsible positions.

5 or more years management experience in the financial industry, including demonstrated accomplishments in leading teams and/or multiple functio...