Shift Supervisor - Federal Outlet

Application Deadline: August 28, 2024

COME JOIN OUR AMAZING MANAGEMENT TEAM ! 

The Outlet Shift Supervisor will be responsible for assisting the Outlet Supervisor in leading and assisting the Outlet Associates, overseeing Customer Service and appearance of the sales floor.

The Outlet Shift Supervisor will act as a Manager-on-Duty providing excellent customer service displaying an “Attitude of Gratitude” in order to support the mission of the organization.   

RESPONSIBILITIES:
• Assist the Outlet Supervisor by maintaining the check-out counters, cash registers, and sales floor.
• Assist the Outlet Supervisor by creating associate work schedules, managing breaks, and supervising productivity.
• Assist in preparing/counting associate register drawers, count and up-keep of the Outlet’s bank, create deposits, and make out change orders.
• Assist in preparing reports, tracking/balancing drawers, determining accuracy of all transactions by associate.
• Provide first-line troubleshooting for technical equipment such as cash register (point-of-sale system), credit card machines, and other various retail and office equipment.
• Supervise Outlet Associates by providing training, delegating tasks, encourage development, provide constructive feedback, handling disciplinary actions and other supervisory tasks.
• Act as Manager-on-Duty to include: opening/closing the Outlet, assisting customers, overseeing associates, and being able to make final decisions to ensure the continued operations of the Outlet.
• Provide coverage during breaks or absences by running the cash register and assisting customers.
• Provide safe, organized, and well stocked sales floor.
• Cross-train in other departments/areas and act as a back-up as required.
• Perform all other duties as assigned.

Minimum Pay starts at $20.29 per hour. 

Never wait for a paycheck again!  Employees can sign up for DAILY PAY on day one !  

Based on eligibility requirements, Full Time Associates may participate in Medical, Dental and Vision plans and company paid benefits such as STD & LTD, Life & ADD, FSA, 403b Retirement and more.

Additional benefits include Vacation and Sick accrual, Floating Holidays, Paid Holidays and different types of leave.

QUALIFICATIONS:
• High school diploma or equivalent preferred.
• One year retail experience desired.
• Familiar with running a cash register, point-of-sale systems, and handling complex transactions.
• Previous supervisory experience preferred, to include scheduling, goal setting, task delegation and decision making.
• Ability to operate a computer using Microsoft Office products.
• Ability to communicate effectively both verbally and electronically with customers, managers, supervisors, staff and peers.
• Able to problem solve and make decisions.
• Able to maintain confidentiality and follow Goodwill’s policies and procedures.
• Able to withstand prolonged standing, bending and lifting up to 8 hours...