Refund Specialist - Patient Financial Services

 

Position Title: Refund Specialist Position Code: SpecRefund-8115

Department: Patient Financial Services Safety Sensitive: No

Reports to: CBO Cash Applications Manager Exempt Status: No

 

Benefits: We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities. 


* Health and Well-Being
+ Medical, Dental, Vision
+ Robust Wellness and Employee Assistance Program
+ Employer Paid Group Life
+ Short & Long-Term Disability
+ Paid Time Off
+ 403b Retirement Plan with Employer Contributions
+ Employee Discounts and Employee Referral Bonus Program
+ Free Identity Theft Protection Program
+ On-site daycare exclusive to our employees’ children of all ages
+ Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts


* Career Growth and Development
+ Tuition Reimbursement/Scholarships for full-time employees
+ As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program


* So much more awaits you as an employee at Kingman Regional Medical Center!

 

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.

Key Responsibilities 

· Runs daily credit report and processes all refunds

· Research accounts and documentation to determine validity of refunds

· Process all refunds within two (2) days of assuring credit is valid

· Must balance each batch on a daily basis upon completion of refunds.

· Meets productivity standards for processing refunds

· Provide back up for the Accounts Receivable Clerks when needed

· Participates in business division meetings, performance improvement activities and committees as assigned.

Required Qualifications

Education: High School Diploma or Equivalent

Experience: One (1) year experience in balancing and reconciling accounts

Skills and Knowledge: Knowledge of refund processes related to accounts and the ability to review an account and determine the appropriate refund.

Preferences

· Education related to Cash Reconciliation, Billing and Collections preferred

· Accounts receivable experience preferred

Special Position Requirements

Level 1: Primarily but not limited to balancing/reconciling self-pay accounts in a single system.

 

Work Requirements

Blood Borne Disease Exposure Category: Category III

Ability to sit for six to seven hours daily at a computer terminal; occasionally lifts and carries up to 15 pounds of files to storage area; must be able to deal calmly and effectively with frustrated and/or angry clients..