Field Service Technician - Valves & Actuators

Joining Bray International is an exciting opportunity! As a leader in flow control, Bray International's commitment to excellence and innovation is commendable.

 Particularly impressed by the emphasis on delivering high-quality services/products while upholding values such as integrity, teamwork, and dedication with a dynamic environment where employees can thrive and contribute meaningfully.

 

This multifaceted position requires a blend of technical skills, organizational abilities, and customer service proficiency.

Here's a breakdown of the key responsibilities and requirements:

Responsibilities:
1.

Warehouse Operations Coordination: Overseeing all aspects of warehouse operations, including assembling valve assemblies, processing customer orders, and ensuring proper cycle testing and documentation.
2.

Safety Compliance: Adhering to Bray safety policies in material receiving, supply coordination, and warehouse movement.
3.

Inventory Control: Conducting inventory control activities, such as maintaining physical item counts and cycle counts.
4.

Field Service: Performing field service tasks at customer facilities, including installing, calibrating, and repairing actuators and valves.
5.

Sales Support: Representing Bray in a sales capacity while at customer facilities, encouraging the purchase of Bray products.

Minimum Requirements:
1.

Mechanical Aptitude: Knowledge of hand tools, pneumatic tools, and basic understanding of electricity and wiring.
2.

Language and Communication: Proficiency in English for reading, writing, and following instructions.
3.

Equipment Operation: Competency in operating a forklift, hand pallet lift, hand truck, and basic computer skills.
4.

Self-Motivation and Organization: Ability to work independently with minimal supervision, prioritize workload, manage time effectively, and collaborate within a team environment.
5.

Customer Interaction: Providing technical assistance to internal and external customers regarding Bray products.
6.

Travel: Availability for up to 10% travel for field evaluation and repair, along with writing comprehensive service call reports.
7.

Product Testing and Evaluation: Performing product testing, troubleshooting, and processing returns and evaluations of valves and actuators.

Overall, the role demands a versatile individual who can manage warehouse operations efficiently, handle technical field service tasks competently, and effectively engage with customers to support sales efforts.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of...