FIT4 (S/4 HANA) IT Hub Transition & Hypercare Coordinator Americas

About Us:

How many companies can say they've been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in White Plains, NY.

What's the role?

As a SAP S/4 HANA Transition & HyperCare Coordinator, you get to work with an astonishing team that plays a vital role in Carl Zeiss Inc.

Show case your skills and experience with process enhancement in orchestrating the transition from project phase to operational status within the SAP S/4 HANA environment, the role is responsible for managing the transition from legacy systems to the new SAP solutions whilst ensuring smooth post implementation support during the HyperCare phase.

This role encompasses planning and executing transition strategies, ensuring operational readiness, and providing support during the HyperCare phase to address post-go-live issues.

The position will play a pivotal role in overseeing all transition activities, managing risks, and providing immediate support to address issues that arise after the SAP system goes live.

The coordinator is a key liaison between project teams, IT, and operational departments, facilitating a smooth transfer of systems, processes, and knowledge while ensuring minimal disruption to business continuity.

This strategic position requires a blend of project management skills, technical knowledge, and the ability to anticipate and mitigate transition-related challenges.

Sound Interesting?

Here's what you'll do:


* Enforce and refine methodologies and best practices outlined in the deployment handbook to ensure consistency and quality across all transition phases.


* Supervise the transition of systems, processes, and knowledge from the project team to the operational team, ensuring operational readiness and alignment for post-go-live activities.


* Collaborate with Global and Hubs: Collaborate with global and hub teams to ensure a smooth transfer of systems, processes and knowledge, providing support during post go live phases.

Ensure that all relevant stakeholders are informed and engaged throughout the transition process.


* Ensure comprehensive documentation and alignment with the operational (run) organization to facilitate a smooth handover and continuous operation post-go-live.


* Oversee the creation and maintenance of detailed documentation for all systems and proc...