Senior Specialist, Logistics

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions.

With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.

We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Specialist, Logistics in Freight Forwarding at RXO, you will monitor site-specific processes and procedures that affect trade compliance and quality.

You’ll find yourself immersed in a rapidly growing, dynamic environment fueled by achievement and a tenacious team spirit.

What your day-to-day will look like:


* Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by Customer Standard Operating Procedures


* Ensure documentation is accurately processed, distributed, and released to carrier, forwarders, customers, and agents in a timely manner


* Track and trace shipment progress and make sure shipment milestones are met / completed.



* Maintain and create customer specific tracking reports via CargoWise One / Excel


* Coordinate with internal US Customs team or external customer broker to ensure timely filing US Customs clearance


* Maintain courteous, prompt, and efficient customer relations.


* Complete accurate billing to clients based on established pricing, while ensuring accurate costs and profits are maintained


* Confirm shipment availability to complete the pick-up and transfer of shipments with appropriate partners



* Establish knowledge base of RXO Incoterms and import document requirements for internal Customs Brokerage team


* Coordinate inbound shipments with sales team, overseas offices, and customers to ensure smooth transportation


* Develop and maintain successful relationships with local vendors (e.g., airline representatives, freight forwarders, custom brokers, local pickup and delivery companies, regional trucking companies, line haul providers) as well as other related carriers


* Establish and maintain all necessary procedures to assure a clean, properly organized, safe, and healthy environment for all personnel


* Interact daily with leadership to ensure flow of orders is executed efficiently

What you’ll need to excel:

At a minimum, you’ll need:


* 2 years related operational experience with an international logistics provider


* Experience with Microsoft Office (Word, Excel, PowerPoint)

It’d be great if you also have:


* Familiarity with CargoWise One Cargo management system


* Ability to respond to questions from customers, team members, management, vendors, etc.

with effective verbal, written and interpersonal skills


* Strong organizational skills with the proven ability to multitask and prioritize workload

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation an...