Lead Analyst, Systems

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions.

With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.

We create more efficient ways for shippers and carriers to transport goods across North America.

As a Lead Analyst, Systems at RXO, you’ll collaborate across the organization to ensure the technical needs of the business are met.

What your day-to-day will look like:


* Communicate and collaborate with stakeholders, key users and business process leads to research business problems and capture detailed requirements; reconcile conflicts


* Facilitate meetings and workshops that determine process requirements and system changes


* Develop detailed user stories, work plans, deliverables, definitions of overall approaches and mobilization efforts for CRM initiatives


* Work closely with IT teams to validate and ensure proposed solutions meet business requirements; participate in initial validation and testing, and facilitate user-acceptance testing


* Guide and consult with other analysts


* Partner with program and training/communication teams to ensure business readiness for organizational change, and a schedule for impacted processes/systems changes; assist in creating training documentation and delivering train-the-trainer sessions


* Provide leadership, training, coaching and guidance to key users

What you’ll need to excel:

At a minimum, you’ll need:


* Bachelor's degree or equivalent related work or military experience


* 4 years of experience in an analyst role deploying and supporting Salesforce.com

It’d be great if you also have:


* Certification in any of the following: Salesforce.com, business analysis, systems analysis or business requirements gathering


* Experience performing well under pressure in an ambiguous and rapidly changing environment


* Excellent verbal and written communication skills, including communicating technical concepts and plans at all levels


* An aptitude for using a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.

We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.

If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits


* Competitive pay


* Health, dental and vision insurance


* 401(k) with company match


* Life insurance, disability


* Employee Assistance Program (EAP)


* Paid time off


* Tuition reimbursement program

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