Admin Mailroom and Receptionist Support

Description & Requirements

Maximus is excited to welcome an enthusiastic Mailroom and Receptionist Support Specialist.

The Mailroom and Receptionist Support Specialist is responsible for managing incoming and outgoing mail, scanning documents, and providing support to our clients for Child Support process.

This position also serves as the backup for the receptionist, ensuring smooth and efficient operations within the office.

This is an onsite, full-time position working Monday through Friday, from 8:00 AM to 5:00 PM Central Time.

The ideal candidate will live in or very near Wichita, KS

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Receive, open, sort, and prepare incoming and outgoing mail, faxes, and other documents.

- Create batches to prepare for transition to document scanning.

- Image documents using scanners.

- Build electronic batches sent in via fax for data entry.

- Select the appropriate client/account to associate documents.

- Link documents to the correct account records.

- Determine the best path for document problem resolution (DPR).

- Storage of documents in correct order/location.

- Purge batches after retention period.

Minimum Requirements

- High School diploma, GED, or equivalent required.
- 0-2 years of experience required.

- Location: Resides in or very close to Wichita, KS.

- Work Requirements: Willing to work onsite at the Wichita, KS office.

- Customer Service Skills: Experienced in providing excellent customer service.

- Pressure Handling: Capable of working well under pressure.

- Office Equipment Familiarity: Knowledgeable about using standard office equipment

- Organizational Skills: Possesses excellent organizational abilities.

- Independen...