Senior Business Process Administrator - Informative Research

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Job Description

Job Summary

We are seeking a Senior Business Process Administrator for Informative Research, a part of the Stewart family of companies.

This individual will conduct evaluation of existing business processes for the purposes of identifying and executing on improvement initiatives.​

Job Responsibilities


* Analyzes and tests current processes and systems to determine effectiveness and efficiency. ​


* Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business. ​


* Oversees process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements.​


* Assists in the development and delivery of training programs or presentations communicating process revisions to the organization.​


* Performs specialized assignments; solves complex problems and develops non-traditional solutions through sophisticated analytical thinking ​
Interprets internal/external business environment​
Recommends best practices to improve processes or services​


* Impacts achievements of customer, operational, project or service objectives​


* Communicates difficult concepts to team to generate clarity and alignment on projects, initiatives, and various work products​


* May lead functional projects with moderate risks and resource requirements​


* Individual contributor working independently; may require guidance in highly complex situations​


* Performs all other duties as assigned by management​

Education


* Bachelor’s degree in relevant field preferred​

Experience


* Typically requires 5+ years of related work experience


* Expert in Visio or other visual process mapping tools


* Six Sigma or related experience/certification


* Process modeling using BPMN

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