Marketing Audience General Manager-Executive Director

This individual will report to the Head of Marketing Transformation within the centralized JPMC marketing organization and will support the Chase, J.P.

Morgan and corporate brands.

As a Marketing Audience General Manager on the Performance Marketing transformation team, you will need to understand the current state marketing/product/data ecosystems and target state requirements across key functions and lines of business (LOBs) to guide the audience modernization efforts.

You will work on the development of an interim and target state audience strategy which delivers experiences our customers want and also assist in creating a simpler employee experience.

You will partner with leaders across the firm to create initiatives and roadmaps across data, personalization, optimization, execution and Martech that drive the realization of the firm's future state marketing vision of being customer obsessed.

Job Responsibilities:


* Lead Marketing Audience Modernization across CCB through partnering with Data & Analytics ("D&A\"), Line of Business Marketing Teams ("LOB MT"), Performance Marketing, Finance, Product, and Technology


* Establish a shared omni-channel vision for how we define, manage, and execute marketing audiences across platforms, channels, and products


* Develop a strategic and executable plan, including timelines, resource requirements and dependencies for the creation of data features and foundational populations across Marketing LOBs to achieve target state Audience Definition and Management


* Partner with D&A Audience Management and Performance Marketing Execution to develop processes and controls to support target state Audience Definition and Management, including assist ing in the identification, rationalization and prioritization of capabilities to achieve target state processes and controls in the campaign workflow solution(s) and coordinat ing campaign workflow solution roadmaps with overall Audience Modernization timelines


* Develop interim strategy for managing audiences for existing campaigns as we work toward our target state solution, including interactions between, CDP, P&I and Sales Force Marketing Cloud
+ Identify and solution for obstacles which currently prohibit achieving our target state, including proposals how to manage obstacles during our modernization journey


* Establish framework to evaluate models used to generate and/or refine marketing audiences to determine integration with target state audiences' strategy and alignment in the hierarchy of making a decision (interim and target state)


* Develop a strategic plan, including interim solution during the journey for consumption of model outputs to achieve neutral or improved business intelligence in targeting audiences


* Develop, own and maintain the business case for Audience Modernization efforts, including ensuring we are driving the economic value ascribed to key capabilities


* Develop and execute a commun...