Application and Data Specialist

The Application and Data Specialist will play a crucial role in managing and optimizing the organization's ERP system (Infor CSI - Cloud Suite Industrial) and Sales/Service CRM (Microsoft Dynamics), as well as developing and maintaining the PowerBI platform.

This position will also contribute to various business projects, providing data-driven insights and solutions to enhance organizational performance.

The position will also liaise with onsite and remote IT employees to provide guidance and support on various desktop support (hardware/software support) and infrastructure support questions (network/server).

This position will support both Dynisco and Alpha Technology companies.

This role is based in the Alpha Technologies location in Hudson OH.

Key Responsibilities:
1.

Infor Syteline Management:



* Administer, configure, and optimize the Infor Syteline ERP system.


* Troubleshoot and resolve system issues and user queries.


* Reporting and form development to suite business requirements.

Microsoft Dynamics Management:


* Oversee the administration and support of Microsoft Dynamics applications.


* Ensure system performance, reliability, and security.


* Collaborate with stakeholders to identify system requirements and customize solutions accordingly.


* Manage relationship with current external support vendor.

PowerBI Development and Management:


* Design, develop, and maintain PowerBI reports and dashboards to support business decision-making.


* Integrate PowerBI with various data sources and ensure data accuracy and consistency.


* Provide training and support to users in leveraging PowerBI tools effectively.

Data Analysis and Reporting:


* Conduct data analysis to support strategic initiatives and business projects.


* Generate ad-hoc reports and insights based on stakeholder requirements.


* Monitor and ensure data integrity across all platforms.

1.

Special Business Projects:



* Collaborate with cross-functional teams to drive special business projects.


* Provide technical expertise and data-driven recommendations to support project goals.


* Manage project timelines, deliverables, and stakeholder communication.

Documentation and Training:


* Create and maintain documentation for system configurations, processes, and procedures.


* Develop and deliver training materials to end-users to enhance system utilization.

Qualifications:


* Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.


* Experience: Minimum of 7 years of experience in application management, data analysis, and reporting.


* Technical Skills:



* Deep experience with ERP and CRM systems (company currently uses Infor CSI and Microsoft Dynamics).


* Strong experience with PowerBI, including report design, data modeling, and dashboard creation.


* Solid understanding of SQL and data integration...