Manager, HR Business Processes

What You'll Do :

The HR Operations Manager is a key member of the Americold HR Policies and Compliance team and reports to the Director of HR Policies and Compliance.

This role is responsible for Business Process Improvement across all of HR.


* Review and analyze all Human Resources platforms, processes and applications to optimize HR process and systems.


* Manage all HR reporting, metrics, and data analysis.


* Provide project management leadership and communications for complex projects as well as anticipate and raise risks and propose mitigation plans.


* Align with HR policies and security procedures.


* Champion and maintain positive relationships across partner departments, including senior management.


* Drive process standardization, automation, and improvement in global process efficiency and effectiveness.


* Develop strong client and stakeholder relationships and implement effective communication programs.

What Experience and Education You Need :


* Seven (7) years relevant business experience


* Bachelor's Degree


* Self-motivated, organized and capable of pro-actively identifying, sourcing, and handling multiple projects (3-5 projects at any one given time) to successful completion


* Experience with cross functional projects involving executive level members as well as support staff and line level employees


* A high level of project management and influencing skills will be required to ensure success.

Will need to be an expert in process improvement and have the ability to translate challenging, ambiguous or visionary concepts to conclusion with team members across multiple functions


* Data analysis and predictive modeling experience; ability to execute complex analysis and synthesize into a dashboard to socialize, influence and drive action across the organization


* HR functional experience

What Could Set You Apart :


* Oracle experience is a plus


* Six Sigma and/or Process Improvement methodology experience


* Strong functional Human Resources knowledge


* Knowledge and experience with HCM data structures and reporting


* Proven ability to influence and engage business partners to gain agreement on solutions and prioritization of work requests

Physical Requirements :


* Requires the ability to sit for long periods of time, with frequent interruptions


* Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending


* Requires manual dexterity with normal hand and finger movements for typical office work


* Talking, hearing, and seeing are important elements of completing assigned tasks


* May require travel by automobile and airplane for business


* May require visits to warehouse operations in temperatures at or below freezing


* May require carrying loads related to travel and the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds
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