SAP 4HANA Business Operations Expert – Lead to Cash

About Us:

How many companies can say they've been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in White Plains, NY.

What's the role?

As a SAP 4HANA Business Operations Expert - Lead to Cash, you get to work with an astonishing team that plays a vital role in Carl Zeiss SBE, LLC.

Show case your skills and experience with process enhancements by managing the transportation, distribution, and logistics of products necessary to meet business needs whilst maximizing efficiency and minimizing costs.

Participates in the development of the short-term strategies of the operative logistics business and understands the need for an effective transportation and distribution function to support them.

Ensures guidelines and policies (including safety and security measures (e.g.

storage of dangerous materials) are adhered, and that all aspects of material handling are done so efficiently and effectively.

Sound Interesting?

Here's what you'll do:


* Customer Interaction: Manage all customer interactions, including inquiries and communications, ensuring high customer satisfaction.


* Capital Orders: Accurately create and process quotes and customer purchase orders.

Ensure all orders are entered into the system correctly and follow up on any discrepancies.


* Shipping Coordination: Collaborate with headquarters to schedule and organize shipments, prepare all required shipping documentation, and ensure compliance with international trade regulations.


* Financial Transactions: Work closely with the Financial Controller on the coordination of various financial transactions including collection of payments, processing invoices and vendor related transactions.

Review all items for correctness and accurate month end close.

Coordinate Internal Audit selections.


* Sales Monitoring: Continuously monitor the status of sales from initiation to closure, liaising with sales, logistics, and finance departments to ensure smooth progress and address any issues promptly.

Assure deposits are invoiced and paid in accordance with customer terms.


* Returns Management: Oversee the process of returns, exchanges, and cancellations efficiently.

Work with Warehouse to arrange for the transportation and ensure proper documentation and approvals for product returns.


* The responsibil...