Parts Manager

Parts Manager

Davie, FL, USA Req #630

Thursday, August 8, 2024

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team!

We provide our employees with the following tools and resources to be successful:



* Training


* Tuition assistance


* Employee stock purchase plan


* Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)


* 401(k) with match


* Competitive wages


* Paid time off


* 10 paid holidays


* Work schedule: M-F, day shift

Our Construction Equipment segment is hiring for a Parts Manager, reporting to our branch in Davie, FL.

The job responsibilities include but not limited to:


* Secure that all Parts departments meets the safety and all industry standards, regulations, and laws.


* Achieve established KPI's in parts availability, inventory turns, inventory aging and obsolescence.


* Other parts-related activities and duties as required/ direct by Direct of Product Support.


* Maintain daily back-order report, ensuring this is sent to Parts Inventory Manager and Director of Product Support.


* Participates in each manufacture's surplus parts return program.


* Participate with suppliers in developing marketing initiatives to increase incremental parts sales.


* Have quarterly meetings to discuss progress of Parts Departments with Director of Product Support and Operation Team.


* Maintain monthly, quarterly inventory cycle counts to maintain correct levels are being maintained.


* Involvement in Parts Disputes and working with all parties to settle not to hit the disputed Accounts Receivables.


* Attend and perform monthly meetings with Product Support personnel basis to review performance KPIs and provide direction for Parts personnel.


* Schedule ongoing technical training according to individual development plans established within the Corporate Training Management.


* Provide ongoing coaching and development to retain valuable Parts Counter Personal, to groom them for the next level Parts employment opportunities according to Corporate Service and Training Management direction.


* When necessary provide written HR counseling notices which could lead to eventual termination to Director of Product Support.


* Interact directly with customers Alta Personal on any parts complaints in order to resolve appropriately and retain customers.


* Complete Audits and assure all PSO's have an approved quote signed by the customer.


* Ensure Customer Retention.


* Maintaining internal communication so no one member of the team is waiting for feedback or internal information at the end of the day.


* Responsible for the results of the key parts metrics to ensure Parts Counter Personal are exceeding their KPI's.


* Cash...