Parts and Product Agent
The Parts and Product Agent focuses on administrative and general warehouse functions of parts operations.
They ensure functionality, accuracy, routing, and approval of parts-related work-in-process orders by following Standard Operating Procedures (SOP).
These employees have a natural sense of curiosity, enjoy process-driven work, and can flawlessly execute written instructions.
At Best Buy, we are obsessed with building long term relationships with our customers.
Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Manages work-in-process (WIP) or physical product line queues.
* Creates new and manipulates existing work or part orders.
* Maintains parts-related queues in Services system (STAR).
* Updates company systems when sorting, routing, receiving and, shipping products and parts.
* Verifies accuracy of identification data and paperwork of SKUs, products, parts, and warranties
* Tests products, parts, and component functionality.
* Communicates order updates to repair agents, vendors, and customers.
* Places items in appropriate bins or areas as determined by SOP.
Department Specific
Parts Support
* Receives, stocks, fulfills, delivers, and ships part components and other product types for both inbound and outbound trucks.
* Oversees the return of defective and unneeded parts to vendors.
Parts Ordering
* Manages parts ordering processes for multiple Best Buy locations such as Depots and Geek Squad City.
* Communicates with vendors, manufacturers, and Service Depot Repair Agents to verify accuracy of part orders and paperwork.
Shipping and Receiving
* Verifies accuracy of work orders and products being shipped.
* Unload, receive and ship product and parts for both inbound and outbound trucks
Basic Qualifications
* Able to stand and sit for long periods of time
* Able to work in a fast-paced environment
* Able to work in a non-climate-controlled environment
* Able to maneuver weight up to 50 pounds with or without accommodation
* 6 months of experience using Microsoft Office (Excel, Outlook etc.)
Preferred Qualifications
* 1 year of experience using Microsoft Office (Excel, Outlook etc.)
* 6 months of experience working in a warehouse, inventory, or quality control environment
* Able to operate pallet jack, two-wheeler, and hand operated moving equipment
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date.
You can find that date above the job title at the top of the page.
- Rate: Not Specified
- Location: Brooks, US-KY
- Type: Permanent
- Industry: Engineering
- Recruiter: Best Buy
- Contact: Not Specified
- Email: to view click here
- Reference: 952066BR
- Posted: 2024-07-05 08:02:22 -
- View all Jobs from Best Buy
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