Account Management (IC) Sr. Advisor, Hybrid, Express Scripts

The Sr.

Account Executive manages the overall contract and relationship with Clients.

This position is the owner of the strategic renewal plan, development of long term account strategy and leads the growth & retention of clients.

The Sr.

Account Executive is responsible for leading the identification of business solutions for clients, creating and delivering SPARC (Strategic Planning & Review Consultation) decks and how to hold PBM meetings with their clients.

They are also responsible for presenting and coordinating global initiatives, then to be rolled out to their clients.

The Sr.

Account Executive engages and coordinates with Express Scripts' extended service team to maximize client's success.

They also provide field support as needed at key client meetings and finalist presentations to help reinforce pharmacy expertise and capabilities.

They share best practices to contribute to the development of others and provide forward-thinking leadership designed to move the business forward and lead projects/corporate initiatives.

ESSENTIAL FUNCTIONS
Sales Ability/Selling: Uses influence & persuasion to gain the support & commitment of others.

Advocates and uses relationship building to obtain support.

Convinces others to take action.

Negotiates skillfully in tough situations.

Responds effectively to positions/reactions of others.

Efficiently & effectively sells solutions.

Uses structured training to educate and influence clients, customers, & consultants.
Maximizes Results: Systematically manages accounts to maximize results.

Consistently meets or exceeds sales targets through personally controlling the critical aspects of the sales and delivery processes.

Leads & coordinates overall team effort.

Driven to win customers' attention and treats their business as an honor, never letting them feel taken for granted.

Produces by increasing profitable sales to existing accounts.

Concentrates on finding avenues to generate increased sales from established accounts.
Uses broad knowledge of multiple business areas and the marketplace to advance the organization's goals.

Knows how the business works and how organization makes money.

Keeps up with current and possible future policies, practices, innovations, and trends in the organization, with the competition, and in the marketplace.

Conducts/Uses financial analysis to generate, evaluate, and act on strategic options and opportunities.

Has clinical knowledge and can apply understanding in interactions with clients.
Customer Focus: Builds strong customer relationships & delivers customer-centric solutions.

Gains insight into customer needs and helps ensure a better member experience.

Identifies opportunities to benefit the customer.

Builds/Delivers solutions that meet the customer's expectations.

Builds and maintains effective customer relationships.

Balances short & long term relationship needs to effectively execute renewal strategy & organic growth.

Gains the confidence & trust of others through honesty,...